FAQs
Frequently Asked Questions
We respond to all website enquiries and audit requests within 2 to 4 business hours. For immediate assistance, you can also reach us directly via WhatsApp or phone call.
Yes, our initial 30-minute discovery call and website analysis are 100% free with zero obligation. We evaluate your current digital presence, site speed, and search opportunities before proposing a custom roadmap.
Absolutely. Once you submit your project brief, we will share a direct calendar link where you can select a convenient time slot for a live Zoom or Google Meet discussion.
Sharing your website URL, primary business goals, target geographic market, desired timeline, and any specific technical requirements helps us deliver an exact, tailored proposal on our first call.
Yes, we prioritize client confidentiality. We are happy to sign your standard NDA or provide our mutual non-disclosure agreement before reviewing proprietary business data or codebases.
We offer flexible, milestone-based payment plans. Typically, projects are structured with a 30-50% advance deposit upon contract signing, with milestone releases tied to verified project deliverables.
Yes, we offer priority emergency troubleshooting for critical site crashes, security vulnerabilities, or severe Google algorithmic traffic drops. Contact us via WhatsApp for rapid response.